To make payment convenient to our customers, our website offers Cash on Delivery facility. Under the facility, you can order products of your choice and make payment in cash upon receiving delivery.
Cash on Delivery facility is available at the moment at more than 17,000 pin codes. We are consistently working with our courier partners to add more pin codes.
Yes, you can cancel an order till the seller starts processing the order. Once seller has processed/shipped the order, cancellation is not possible.
Kindly note – Made to order and Requested Products cannot be cancelled. This is as per the agreement between Goodstrolley and the seller.
COD is an additional facility offered by us. Kindly note that any rejection of COD delivery will cost us and hence will have to take account level action. Repeated cancellations will have you banned from placing any orders from our site.
COD deliveries are limited. Cash on Delivery can be used for orders totalling between 150 and 1000.
COD is not accepted by our shipping partners starting 1 may 2020. Kindly place Prepaid orders, inconvenience caused is regretted.
- Kindly wait for 1 hour till the payment gateway confirms/cancels the transaction. If there is no update from payment gateway, kindly contact us along with the registered email id / phone number provided while placing the order, we will have the issue fixed for you.
- Once Payment gateway rejects the payment ( in case of payment failure, and amount debited from your account) , kindly contact your respective bank to have this resolved.
Promotions and Discounts FAQ
- Free Products Offered – Below listed hand sanitizer brands are available which are offered free of cost on placing orders with us – Himalaya, Fresh Essential, Solimo, Lifebuoy and Hygienix
- Maximum free Sanitizer provided to an individual per family will be 250 ml, irrespective of the orders placed by her/him.
- Any promocode/promotions that’s available at our website is limited to once per individual per family, irrespective of the orders placed by her/him.
- Goodstrolley India has the right to cancel the order if any of the above conditions aren’t met or if there is shortage of stocks.